FAQ
Frequently Asked Questions
Find answers to common questions about Checky.
General
What is Checky?
Checky is a team check-in app that replaces status meetings with automated, asynchronous updates. You define recurring questions, Checky asks the right people on schedule and tracks who answered, who is late and who is away.
How is Checky different from other tools?
You can use it hosted for a flat monthly price, or buy the source code once and run it yourself. You can move between the two at any time with a one-file export. SSO is included in every plan, and Checky works from ChatGPT and Claude.
Who uses Checky?
Checky was built for internal use at Sonnenglas, a solar-lamp company, and is used there every day. It is a good fit for remote and hybrid teams and for companies that need recurring confirmations or numbers from their people.
Pricing & Licensing
How much does Checky cost?
Hosted: $10/month or $100/year for up to 50 users, $25/month for up to 200 users. Self-hosted: Team licence $200 for up to 25 users, Organization licence $500 for up to 100 users, both one-time.
Is there a free trial?
Yes. Hosted Checky is free for 14 days. No credit card required.
What happens after the year of updates on a self-host licence?
The software keeps working. You can renew updates for about 40% of the licence price per year, or stay on the version you have. The licence key is verified offline; Checky never phones home.
Can I move from hosted to my own server?
Yes. Export your organisation to a single SQLite file and import it into a self-hosted Checky on Cloudflare or Docker. It works the other way round too.
Can I upgrade from Team to Organization later?
Yes, pay the difference. Your data stays where it is.
Technical
Where can I run Checky?
Three options: hosted by us, in your own Cloudflare account (Workers + D1, one-click deploy), or with Docker on any server (Node + SQLite, optional backups to S3 or R2).
How long does setup take?
Hosted: a few minutes. Cloudflare: one button plus your domain. Docker: `docker compose up` and an environment file.
Do I need technical expertise to self-host?
Basic familiarity with Cloudflare or Docker helps. The documentation walks you through it, and we offer an installation service if you prefer.
Can I customize Checky?
With a self-host licence you get the full TypeScript source code (React, Hono, SQLite) and can change anything. Everyone can use the REST API.
Features
Does Checky include Single Sign-On (SSO)?
Yes, in every plan: Google and Microsoft sign-in, plus email codes, passkeys and passwords.
How do automated check-ins work?
Managers create recurring questions (daily, weekly, monthly) for teams or individuals. Team members receive notifications and respond through a simple interface. All responses are tracked for compliance and visibility.
How does absence management work?
Checky includes comprehensive absence management. Users can manage personal leaves, sick days, and the system automatically detects public holidays for all countries. Check-ins intelligently adapt - skipping or rescheduling based on absences.
Does Checky support multiple time zones?
Yes! Checky fully supports global teams across all time zones. Check-ins are scheduled in each user's local time, and the system automatically handles daylight saving time changes.
How are teams organized?
Users can be organized into departments. Managers can assign check-ins to entire departments or specific individuals. The beautiful admin panel provides real-time insights and compliance tracking by department.
Can Checky handle compliance requirements?
Yes, Checky includes built-in compliance tracking and reporting. It maintains an audit trail of all check-ins and can generate compliance reports.
Does Checky work for remote teams?
Perfectly! Checky is designed for asynchronous communication, making it ideal for teams across different time zones. Team members can respond to check-ins whenever it's convenient.
How do email notifications work?
Smart email notifications are batched to reduce noise. Users can customize their preferences - choosing to be notified when check-ins are due, before deadlines, or both. Emails are grouped intelligently to avoid inbox clutter.
Does Checky work with ChatGPT and Claude?
Yes. Checky includes an MCP server, so you can connect it to ChatGPT, Claude and other MCP clients. Team members can answer check-ins from chat, admins can ask who is missing or how a number is trending. Access uses your normal permissions.
Support
What kind of support is included?
Email support for all plans. Hosted Plus and Organization licences get priority support.
How are updates delivered?
Hosted is updated automatically. Self-hosted installations show when an update is available; you pull the new Docker image or redeploy to Cloudflare. Security fixes are announced by email to licence holders.
Is there documentation?
Yes, comprehensive documentation is included covering deployment, configuration, and customization. The codebase also includes inline documentation and a Claude.md file for AI assistance.
Still Have Questions?
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